Contact Forum Fortress

Forum Fortress is a product of Marscastle Ltd.

Contact details

• Telephone: 03331 128 124 from the UK, or +44 3331 128 124 internationally.
• Website: forumfortress.com
• Mailing address: Marscastle Ltd trading as Forum Fortress, Suite 37, 15 Montpellier Road, Torquay TQ1 1DL, United Kingdom.

Opening hours

• Human support by phone is available 9-5, Monday-Friday excl. English bank holidays.
• Tickets are monitored outside of these hours.
• Automated support agents provide phone support & live chat support 24/7/365.

Contacting us by email

Forum Fortress does not publish a general support email address. Use the appropriate secure contact form so the enquiry reaches the right team:

• Existing customers: sign in and use Support & Contact in the Forum Fortress customer portal. This is the preferred route for account, billing, forum, decision, and technical support enquiries because the request can be tied to the correct account.
• New customers and general enquiries: use the contact form on the Forum Fortress marketing website.

Do not ask customers to send passwords, API keys, support PINs, payment-card details, or other secrets through a contact form or by post.