Portal
The portal is where you review and manage Forum Fortress after the plugin is installed. It is not required for day-to-day protection.
Use it to review recent activity, manage connected forums, handle moderation workflows, view reports, change plan, and contact support. The image below is a current capture from the Fortress portal demo.
The plugin does not need the portal to be open all the time. Many forum owners only visit when checking recent activity, reviewing held items, upgrading a plan, or asking for help.
Captured from the Fortress portal demo. The demo banner identifies the preview data shown.
The following captures are current views from the same Fortress portal demo.
The demo Plan and billing view, including plan comparison and subscription details.
The demo Moderation workspace with its synced-item view and moderation controls.
The demo Support page with chat, telephone, ticket, and account-verification options.
Try the portal preview
The portal preview uses sample data so you can explore the interface before installing the plugin. It is not connected to a real forum, so some controls are disabled or show preview notices, and the preview may not match the latest live portal exactly.
Start with the right page
| If you want to… | Go to | What to do next |
|---|---|---|
| Confirm protection is working | Overview | Check the connection and most recent activity. |
| Understand one allow/block result | Decision log | Open the decision and note its Decision Reference. |
| Look for a pattern | Insights | Compare activity and reasons over the available period. |
| Change a subscription or find usage | Plan | Review the limits and options displayed for your account. |
| Ask for account-specific help | Contact | Include the forum, time, and any Decision Reference. |
Who the portal is for
The portal is useful if you:
- own or administer a forum protected by Forum Fortress
- moderate spam decisions outside your forum admin panel
- manage more than one community
- want reports, trends, and decision history
- need plan, billing, or support access
Signing in
You can create or connect your account after installing the plugin.
Typical flow:
- Install and enable the plugin on your forum.
- Open the portal from the plugin or visit portal.forumfortress.com.
- Create an account or sign in.
- Connect your forum when prompted.
Magic-link and password sign-in may both be available depending on your account setup.
Choosing a forum
If you have more than one connected forum, make sure the correct forum is selected before reviewing activity or changing settings.
Most portal pages show information for the selected forum. Cross-forum tools are shown where your plan supports them.
Portal navigation
The portal sidebar is grouped into Protect, Analyse, and Account.
Protect
| Page | What it is for |
|---|---|
| Overview | A quick dashboard for the selected forum, including recent activity, protection status, notices, and shortcuts. |
| Decision log | Recent allow/block outcomes with the signal summary needed to understand each decision. |
| Insights | Protection summary, event activity, top reason groups and evidence-backed patterns. Free has seven days; Core has up to 30 days and period figures; Pro adds longer/custom periods and interactive Graphs. |
| Moderation workspace | Pro cross-forum moderation tools. Useful when managing multiple communities. |
Analyse
| Page | What it is for |
|---|---|
| Advanced reports | Charts and summaries showing trends over time. Availability depends on your plan. |
| Blocklist checker | Check URLs or text against Forum Fortress signals from inside the portal. |
| Latest reports | Recent report events that may be worth a second look. |
Account
| Page | What it is for |
|---|---|
| Plan | Current plan, included features, usage, billing, and upgrades. |
| Contact | Send a support request to the Forum Fortress team. |
| Support tickets | Follow ongoing support conversations linked to your account. |
| Privacy / Terms | Public policy pages for the Forum Fortress service. |
Overview
The Overview page gives you a quick sense of what Forum Fortress is doing for the selected forum.
Depending on your plan and configuration, it may show:
- recent decisions
- current protection status
- queue volume
- trend direction
- attack mode status
- product notices
- shortcuts to common actions
Use this page for quick daily checks or to confirm that protection is active after install, upgrade, or host changes.
A useful first check
After installation, open Overview, confirm the forum shown is correct, then run the plugin’s connection test in your forum admin area. A successful plugin test is the authoritative confirmation that your forum can reach the service.
Decision log
The Decision log is for recent allow/block outcomes and the evidence behind them.
A held item might be spam, or it might simply need a second look before being allowed. Review the visible reasons, check the context, then apply the available action.
Basic Insights are available on every plan. Only Pro can request combined All forums analytics, interactive graph series, exports, or Advanced Reports data. Old Graphs links open the Graphs section inside Insights.
Moderation workspace (MultiMod)
The Moderation workspace (MultiMod) is built for admins and moderators who manage more than one forum.
Where your plan supports it, this area brings moderation queues together across every connected forum on your account, regardless of platform (XenForo, phpBB, Invision, etc.). Items sync from your forums about every 10 minutes; approve/reject/ham actions from the portal return JSON for in-page updates when using the modern workspace UI (no full page reload required for bulk actions).
Decision log and reports
The Decision log and Advanced reports are deeper review tools.
Use them when you want to understand:
- what was blocked or allowed
- whether spam pressure is increasing
- which types of checks are being triggered
- how your forum is trending over time
These features may depend on your plan. If a feature is not included, the portal will explain what is needed.
Blocklist checker
The Blocklist checker lets you check URLs or text against Forum Fortress signals from the portal.
This is useful when you want to quickly investigate suspicious content without creating a test post on your live forum.
A public checker is also available at:
Plan and billing
The Plan page shows your current plan and available upgrade paths.
Use it to review:
- included features
- usage or limits shown for your account
- billing status
- renewal and invoice information where available
- upgrade options
The portal is the best place to confirm current plan names, limits, and pricing.
Support
Use Contact for one-off questions or support requests.
Use Support tickets when you want to follow an ongoing thread tied to your account.
When contacting support, include:
- your forum URL
- the affected forum platform
- the approximate time of the issue
- examples of affected users, posts, or decisions
- any error message shown in the plugin or portal
Privacy and access
You only see forums connected to your login.
The portal does not replace your forum's own member administration tools. It manages Forum Fortress activity, moderation workflows, reporting, plans, and support.
For more detail about what the plugin sends to Forum Fortress, retention, hashing, and outbound network access, read Privacy and network access.
Decision References
Each recorded check has a numeric Decision Reference, such as
6212-1234-0020. You can copy this value from the decision detail or activity
view and give it to support. Search accepts the reference exactly as displayed.
The full date and time shown alongside it remain the authoritative timestamp.